Good communication is key to a healthy homeowner-contractor relationship. It lays the foundation for an amicable partnership, which helps ensure the success of the project and overcome challenges along the way. On the contrary, miscommunication makes everything more stressful and breeds distrust and disputes.
To establish a clear line of communication with siding, window or roofing contractors, All States Home Improvement shares some pieces of advice:
Discuss Best Way to Communicate
First of all, make sure there’s no confusion about the method of communication both parties should use, whether its email, text or phone. Neither you nor your contractor should assume how the other wants to talk. Settle this matter beforehand – ideally on the first day of construction – to avoid any misunderstandings.
Any experienced siding, decking, door and roofing company would say that both parties must constantly be on the same page. You should bring up any concern you may have right away, and vice versa. Daily face-to-face conversations are ideal, but the project supervisor should be reachable any time during the day while you’re out.
Set Weekly Meetings
If your home improvement project needs weeks to complete, set a day and time to meet with the project supervisor weekly to hear progress reports. If you have time to discuss the project every few days, schedule the meeting more often to make sure everything’s done to your satisfaction. Otherwise, asking for changes too late will prolong your project, might make it costlier and frustrating workers.
Use Other Channels
We may be living in the 21st century, but using job-site notebooks or dry-erase boards is still popular and effective. It may just be a minor roofing repair, but either of these methods helps you deliver your message when you have to leave early for work. Plus, it could serve as a legal document if there’s any need to review communications later on.
At All States Home Improvement, we strive to establish good communications with customers right off the bat to set a positive tone for the project. It’s one of the reasons we are overwhelmingly referred by friends and family. To schedule your free, no-obligation consultation in Wichita, KS, contact us today.